To request a visit at home by the doctor ring 01909 770213 before 11:30 (or any time for a medical emergency).
Home visits are intended for patients who are unable to get to the surgery due to a medical condition – if you leave the home at other times, such as shopping trips, visiting the bank, dentist or hairdresser then we would normally expect you to attend the surgery.
Sadly, the NHS cannot afford to offer home visits because of a lack of transport. In the time taken to carry out one home visit a doctor can see two or three patients at the surgery. In addition there are good medical reasons why the surgery is a better place to see people – we have more equipment for diagnosis, couches for examinations and nurses to assist us. If someone is unwell we can usually see them earlier in the day at the surgery, since visiting doesn't begin until after morning surgery (except in an emergency).
Our receptionists will take a few details if a patient feels they might need a home visit, and one of the doctors may ring after morning surgery to see if a visit is indeed required. They may give advice, request that you attend the surgery, or visit if appropriate.
To aid us in this we ask that all requests for visits be made BEFORE 11.30am; requests after this time will only be visited that day if they are emergencies.
For 24 hour advice telephone 111